We have carefully designed a form wizard to help you find the correct regulatory application form for your needs. We have also created a short YouTube tutorial to help with completing your application form.
We apologise that there are currently delays in processing applications in addition to the usual timescales for cases. For new cases, delays of 6 weeks should be anticipated in addition to our usual timescales.
Applications that were received before March 2022 have been subject to additional delays due to a period of understaffing. We are prioritising these cases, but some may have ongoing delays whilst new staff receive the required training. Please be assured that we will be in touch when there is a significant update about your case. We encourage applicants to get in touch with our customer services team if you have not heard from us in the last 12 weeks or more.
The Commission are undertaking considerable staff recruitment and training which will alleviate current delays and result in continuing service improvements through the rest of 2022 and throughout 2023. We thank applicants and their agents for their continued patience whilst we work towards improving our casework processing times.