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Environmental Information Request

The Environmental Information (Scotland) Act 2004 gives you the right to request information about the environment and for it to be given to you unless there are good reasons not to.

How to request information

Environmental Information requests can be made in writing or orally. While you do not have to explain why you want the information, if you are happy to do so it may help us to answer your request more satisfactorily.

Will there be a fee?

You will find full details of our Charging Policy here. You will be informed of any fee in advance of us providing information.

Timescales

We will respond to your request within 20 working days, but we may have to extend this up to 40 working days if the request is complex or involves a large amount of information.

Your right to review and appeal

If we have handled your request under the Environmental Information (Scotland) Act 2004 and you are unhappy with our response, tell us why within 40 working days, and it will be looked at afresh. We will aim to provide you with our review response within 20 working days.

If you remain unhappy with our response, you then have the right to appeal to the Scottish Information Commissioner. You should keep copies of all the correspondence you have had with us, as if you decide to appeal to the Scottish Information Commissioner you will be asked to provide these.

The Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS Telephone: 01334 464610 www.itspublicknowledge.info

Environmental Information

Covid -19

UPDATE: CORONAVIRUS
The Commission is now accepting new applications, but as all staff continue to work from home and the office remains closed, these will be processed more slowly than usual. Any applications that relate to statutory deadlines, or which concern a Crofting Register form to notify the Commission that an event has taken place, will be given priority over other applications.

Where applications require a site visit, it will not be possible for any site visit to be carried out until the government eases the current restrictions on movement.Where any application involves a hearing, no hearings will take place until the current restrictions on movement are eased and the government has advised that public meetings (with appropriate physical distancing) can take place.

Approved Applications:

If you are a crofter who has had an application approved by the Commission within the last 3 months
Please read this important information regarding effecting Commission regulatory decisions.

You can continue to contact us by email info@crofting.gov.scot and although we are now in a position to deal with phone calls to our reception line, few staff have access to work phones to make return calls and therefore the service will be limited. We would therefore ask that you continue to contact us via email.

The Commission understands that this is a difficult time for all concerned, but we wish to reassure crofters and their agents that we will continue to work to restore normal levels of service. It is unlikely that this can be fully restored until the government permits offices to reopen and for various restrictions on movements and meetings to be eased.
20 May 2020.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW 

 

 

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