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Data Protection

The Data Protection law gives you the right to know what information is held about you and sets out rules to make sure the information is handled properly. A copy of our Data Protection Policy can be found below and a copy of our Privacy Notice here.

How to request information

A request should be made in writing and you should include documentary evidence of who you are e.g. copy of your driving license, birth certificate or passport. A suggested template for making your request can be found below.

Will there be a fee

There is not normally a fee for processing or providing this information. However, if the request is a repeat request and/or if it is excessive or manifestly unfounded we can charge an administration fee, which includes search time as well as the time spent getting the data ready for release.

Timescales

We will respond within 30 calendar days of receiving your request.

Your right to review and appeal

If you have a complaint about the way we have handled your personal information, you should contact the UK Information Commissioner.

The Information Commissioner’s Office - Scotland
45 Melville Street, Edinburgh, EH3 7HL
T: 0131 244 9001
E: Scotland@ico.org.uk

Data Protection

Covid -19

UPDATE: CORONAVIRUS
The majority of our staff continue to work from home but we do now have some staff who are able to access our office, although the numbers are restricted due to social distancing measures. We will continue to give priority to applications that relate to statutory deadlines, or which concern a Crofting Register forms to notify the Commission that an event has taken place.

Approved Applications:

If you are a crofter who has had an application approved by the Commission within the last 3 months
Please read this important information regarding effecting Commission regulatory decisions.

Site visits are still not possible until the government eases the current restrictions on movement. Similarly, no hearings will take place until public meetings (with appropriate social distancing) can take place.

Where possible you should continue to contact us by email info@crofting.gov.scot as although our reception line is operational it is not possible to transfer calls to staff who are working from home. However, staff will respond to any enquiries to our reception line by email.
November 2020.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW

 

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