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Want to learn more about our Regulatory Application Process?


In order to give people a better understanding of the process and timescales involved for dealing with regulatory applications we have added information to this website  which explains the timescales involved for a straightforward case and why some cases which initially seem straightforward can become complex requiring more investigation and thus increasing the processing timescales. 

 We should stress these timescales and processes are dependant on the croft being registered with Registers of Scotland (RoS). If the croft is not registered with RoS, this will add a considerable time to the process and in some cases we cannot start the application process until the registration is completed.

Rod Mackenzie, Convener of the Crofting Commission, said, “As a board over the last 18 months we have delegated decision making of some of the more straightforward cases to the regulatory staff within agreed parameters. This system of delegated decision making works well only when the application is properly presented and doesn’t exceed the agreed parameters. I urge anyone who is in doubt about what they want to do and how they make a regulatory application to browse the Crofting Commission website where there are guidance leaflets and the appropriate forms along with details of the parameters for straightforward cases.  If your application is not within these parameters then it will be escalated and take longer to process."

"For example if you are wanting to assign your croft you will find the list of parameters for Assignation on the website page along with the assignation application forms and guidance.  If your application fits all the necessary parameters, and providing there are no objections during the 28 day public consultation period the application can be dealt with under Tier 1 as a straightforward case and you should have our decision in approximately 16 weeks.

 However, if the application does not meet the necessary parameters and further investigation is required, for example a report from Rural Payments & Inspections Directorate, or if the croft is not registered with RoS, this can add a lot of time to the overall process.  We’ve had a lot of criticism over the time we take to process applications, and we fully appreciate that it can be frustrating for folk but hopefully having a better understanding of what we are required to do by law will help.”


Public Holiday Closure

We will be closed on Friday 3rd and Monday 6 July for a public holiday.

The Commission is now accepting new applications, but as all staff continue to work from home and the office remains closed, these will be processed more slowly than usual. Any applications that relate to statutory deadlines, or which concern a Crofting Register form to notify the Commission that an event has taken place, will be given priority over other applications.

Where applications require a site visit, it will not be possible for any site visit to be carried out until the government eases the current restrictions on movement.Where any application involves a hearing, no hearings will take place until the current restrictions on movement are eased and the government has advised that public meetings (with appropriate physical distancing) can take place.

Approved Applications:

If you are a crofter who has had an application approved by the Commission within the last 3 months
Please read this important information regarding effecting Commission regulatory decisions.

You can continue to contact us by email and although we are now in a position to deal with phone calls to our reception line, few staff have access to work phones to make return calls and therefore the service will be limited. We would therefore ask that you continue to contact us via email. You can of course continue to use the mobile numbers on the Contact Us page of this website to speak with us.

The Commission understands that this is a difficult time for all concerned, but we wish to reassure crofters and their agents that we will continue to work to restore normal levels of service. It is unlikely that this can be fully restored until the government permits offices to reopen and for various restrictions on movements and meetings to be eased.
20 May 2020.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW 



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