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Environmental Information Request

The Environmental Information (Scotland) Act 2004 gives you the right to request information about the environment and for it to be given to you unless there are good reasons not to.

How to request information

Environmental Information requests can be made in writing or orally. While you do not have to explain why you want the information, if you are happy to do so it may help us to answer your request more satisfactorily.

Will there be a fee?

You will find full details of our Charging Policy here. You will be informed of any fee in advance of us providing information.

Timescales

We will respond to your request within 20 working days, but we may have to extend this up to 40 working days if the request is complex or involves a large amount of information.

Your right to review and appeal

If we have handled your request under the Environmental Information (Scotland) Act 2004 and you are unhappy with our response, tell us why within 40 working days, and it will be looked at afresh. We will aim to provide you with our review response within 20 working days.

If you remain unhappy with our response, you then have the right to appeal to the Scottish Information Commissioner. You should keep copies of all the correspondence you have had with us, as if you decide to appeal to the Scottish Information Commissioner you will be asked to provide these.

The Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS Telephone: 01334 464610 www.itspublicknowledge.info

Environmental Information

UPDATE FOR CROFTERS

Given last night’s announcement from the UK and Scottish Government the Crofting Commission’s office is now effectively closed.

Working without an office base presents us with many practical challenges and we will not be able to offer a normal service. We cannot deal with any new applications for the time being, though we will keep this under review. Meantime, our staff who continue to work from home, will process existing applications as far as possible.

You can continue to contact us by email info@crofting.gov.scot. Messages received in this inbox will find their way to the right person.

We cannot take phone calls on our normal office number or respond to any voicemails that are left on that number. Instead we have added mobile numbers to the Contact Us page of this website so crofters can continue to speak with us.

These are certainly unprecedented times and the proposals outlined above may change but we will keep you updated if they do.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW 

 

 

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