Freedom of Information

Freedom of information (FOI)

Freedom of information (FOI)

The Freedom of Information (Scotland) Act 2002 gives you the right to request information from the Crofting Commission. We must provide it unless there’s a good reason not to.

How to request information

Requests must be in writing (which includes email). Send your request to:

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW or by email to compliancehub@crofting.gov.scot with “FOI” in the subject line.

Please include your name, a postal address or email address for our reply, and a phone number if you can.

You can also find our guidance on vexatious or repeated requests , and more information on your rights at the Scottish Information Commissioner’s website.

Fees and timescales

• Will there be a fee? We do not usually charge for requests. However, we may charge a fee if your request places a significant demand on our staff or finances. You can read our Charging Policy for details.
• Timescale: We will respond to your request within 20 working days. If a request is complex, we will contact you to explain the delay and let you know when you can expect a full response.

What to do if you’re unhappy with our response

• Request a review: If you are not happy with our response, you can ask for a review within 40 working days. We will look at your request again and aim to provide a new response within 20 working days.
• Appeal to the Scottish Information Commissioner: If you are still not satisfied, you have the right to appeal to the Scottish Information Commissioner. You should keep all your correspondence with us, as you will need to provide copies to the Commissioner. 

FOI requests

We keep a public record of all freedom of information requests we receive. You can click on a request’s date to see a summary. If you want a full copy of a response, email us at compliancehub@crofting.gov.scot and include the case number.

Before making a request for information

We already have a large amount of information available on this website, via our Publication Scheme which can be found below and in our Annual Report. You can also find many publications, information on consultations and Board papers.  We recommend that you look through this website first before requesting information as it may already be available.

We are strongly committed to complying with legislation that gives you the right to request information and for that information to be provided to you unless there are good reasons not to do so.  However, you should be aware of our guidance on vexatious and repeated requests which can be found below, along with a copy of our Charging Policy.

We have also provided a suggested template which you can use to request personal data, this can be found below. However, you should also refer to the page on the Data Protection on this website.

Recent Freedom of Information Requests