Freedom of Information

Freedom of Information

The Freedom of Information (Scotland) Act 2002 (FOISA) gives you the right to request information from the Crofting Commission. We must provide it unless there’s a good reason not to.

Before Making a Request for Information

Before making a formal request, please explore the large amount information already available on our website, including the Publication Scheme, Annual Reports, Publications, and Board Papers. If you are specifically looking for details regarding individual crofts, croft lists or associated individuals, you can find this via our Open Data and our Register of Crofts. While we are committed to transparency and providing information whenever possible, please also keep in mind our guidance on vexatious and repeated requests and our Charging Policy.

How to Request Information

Requests must be in writing and must include:

  • Your full name
  • A contact address – this can be a postal or email address
  • A description of the information you want

If possible, please provide a daytime telephone number so we can contact you if we have any questions about your request.

To request information you can email or write to us with “FOI” or “Freedom of Information” in the subject line or body of the request.

You can also find our guidance on vexatious and repeated requests, and more information on your rights at the Scottish Information Commissioner’s website.

Fees and Timescales

  • Will there be a fee? We do not normally charge for providing this information. You can read our Charging Policy for details.
  • Timescale: We will respond to your request within 20 working days. If a request is complex, we will contact you to explain the delay and let you know when you can expect a full response.

Review and Appeal – what to do if you’re unhappy with our response

  • Request a review: If you are not happy with our response, you can ask for a review within 40 working days. We will look at your request again and aim to provide a new response within 20 working days.
  • Appeal to the Scottish Information Commissioner: If you are still not satisfied, you have the right to appeal to the Scottish Information Commissioner. You should keep all your correspondence with us, as you will need to provide copies to the Commissioner. 

FOI Statistics

We publish detailed statistics for all freedom of information requests, you can view these on our FOI & EIR statistics page.

FOI requests

We keep a public record of all freedom of information requests we receive. You can click on a request’s date to see a summary. If you want a full copy of a response, email us at compliancehub@crofting.gov.scot and include the case number.

We are strongly committed to complying with legislation that gives you the right to request information and for that information to be provided to you unless there are good reasons not to do so.

Recent Freedom of Information and Environmental Information Requests

Freedom of Information Requests

640 results

  1. FOI Request: 111178

    Request regarding an application to create a new croft at Upper Stove, Deerness, Orkney in April and have been unable to find any progress on it. could you confirm that you got the application.

  2. FOI Request: 110984

    Request for information on the status of croft number C3394 (19, South Clunes). Has this croft been decrofted?

  3. FOI Request: 110880 (EIR)

    Request details of the following information, or copies of Crofting Commission documentation that contains such details, under the Freedom of Information (Scotland) Act, 2002. 1. Any crofting plans submitted for Croft 38 & 39 since 1970. 2. Any applications for non-compliance at Croft 38 & 39 since 1970. 3. Any applications relating to use of Croft 38 & 39 by another member of the crofting community since 1970. 4. Any meeting minutes from the North Ballachulish Grazings Committee detailing items 1, 2, 3, 5, 6 or 7, since 1970. 5. Any applications for de-crofting of part or all of Croft 38 & 39 since 1970. 6. Any sales of land that were previously a part of Croft 38 & 39 since 1970. 7. Any details of land subsidy claims and payments given in regard to the croft land forming Croft 38 & 39 since 1970, and what they were awarded for. 8. Any reports detailing use, misuse or neglect of Croft 38 & 39 since 1970. To clarify the reason for this request - the owner has submitted an application ...

  4. FOI Request: 110881 (EIR)

    Request for any paperwork held on No 9 Dunan from the last decade

  5. FOI Request: 110709

    Request for a copy of the Apportionment Order relevant to 5 Achluachrach, Kilmonivaig issued in 2016.

  6. FOI Request: 110708 (EIR)

    Request for information on the croft status of (C6046) 19 South Clunes, previous/current tenants Ms C Darroch, Mr M Washer, previous tenant Stewart Riddle. According to the croft boundary map it is no longer marked in red outline as a croft, does this mean it has been decrofted?

  7. FOI Request: 110400

    Request for details of the cost of supplying services to the Isle of Colonsay and the revenue you receive from the island for the financial year 2019/2020 or the latest financial year for which figures are available?

  8. FOI Request: 109582

    Please could you supply me with the following information on gender balance in the organisation? 1. How many women are now on the board of your organisation and how many people of other genders are there? 2. Is the current Chairperson (or person with an equivalent role) a woman or someone of another gender? 3. What is the current median FTE pay for men and women in the organisation? In addition, I would be grateful if you could provide me with the following information about board members. 4. Please supply the names of everyone currently on the board along with their registers of interest and the date that their register was last updated. 5. Please supply details of any payments made to any of the board members in the last 12 months, and a summary of the purpose of each payment.

  9. FOI Request: 109361

    I wish to submit to the organisation a freedom of information request relating to: 1. Contact Centre/Call Centre Contracts (Contracts and Costs associating to all/any systems used to manage Inbound Contact to The Crofting Commission from Citizens. (i.e. Call/Telephony Management Systems, Email Management Services/software, Help Desk Agents and Hotlines etc.) 2. Inbound Network Services Contracts (by "Inbound Network Services", we are referring to Inbound Call, Telephony and Email Management Services, and any other inbound channels used by citizens to make contact with The Crofting Commission.) 3. Website Traffic Spend/Analysis (even if hosted by an Agency) a) Number of Visits per month (Average) b) Who is the supplier/agency/internal stakeholder responsible for hosting/maintaining and managing the website(s)? c) Does your organisation’s website(s) have an on-site search bar? - What Content Management System is your site-search connected to (if so)? - What is the Search Bar Ut...

  10. FOI Request: 109360

    Request for all information in this case (89115), and any previous apportionment cases (also if you could please provide how many previous cases there were).