Freedom of Information (FOI) 

The Freedom of Information (Scotland) Act 2002 gives you the right to request information from us and for it to be given to you unless there are good reasons not to do so.

How to request information

FOI requests should be made in writing (which includes email) and sent to: Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW or email: compliancehub@crofting.gov.scot  and insert FOI into the subject heading.  Please ensure you provide your name, an address or email address for correspondence and if possible a telephone number. 

You will find our guidance on vexatious or repeated requests here

You can find out more about your rights and tips for requesting information under FOI on the Scottish Information Commissioners website.

Will there be a fee?

We do not usually charge for making requests or for providing information but we may charge if the request imposes unreasonable and significant demands on the financial and human resources of our organisation.  You will find a copy of our Charging Policy here.

Timescales

We will respond to your request within 20 working days. However if a request is complex or involves large amounts of information, meeting this deadline may not always be possible.  Where we are not able to respond to your request within the deadline, we will contact you to explain why and advise that we are working on providing you with a response. 

Your right to review and appeal

If we have handled your request under the Freedom of Information (Scotland) Act 2002 and you are unhappy with our response, tell us why within 40 working days, and it will be looked at afresh. We will aim to provide you with our review response within 20 working days. 

If you remain unhappy with our response, you then have the right to appeal to the Scottish Information Commissioner.  You should keep copies of all the correspondence you have had with us, as if you decide to appeal to the Scottish Information Commissioner you will be asked to provide these. 
The Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS  Telephone: 01334 464610

The Scottish Information Commissioner has now launched a new online appeal service www.itspublicknowledge.info/Appeal the service is available 24/7 and offers requesters help and advice about their appeal.

FOI Requests

In the table below if you click on the date responded it will expand to show details of the request.

If you would like to see the full response issued on any of the cases listed below please email compliancehub@crofting.gov.scot  quoting the relevent case number when making your request.